Product Return Policy

Please complete the form below to request an RMA number. Returns must be made within 7 days of purchase date. Each item must return in its original packaging, unopened, unused and undamaged. In case an item is received dead on arrival (DOA), damaged whether packaging or actual product, in-transit, pictures must be taken and sent as soon as possible so that we start investigating on our end. In case you wanted to return your parcel, fill in all the details and a clear description and send it to us. If you have any photos you want to share, send them to megagrocery.aust@gmail.com with item number, your details and date of purchase, so that we can easily identify your item and take action.

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